Welcome to Bailey Hotels and Apartments (BHA). By accessing or using our website https://bha-residence.com/, booking our properties, or utilizing our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services. If you do not agree with these terms, please do not use our website or services.

1. Acceptance of Terms

By accessing our website or using our services, you accept and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. These terms apply to all visitors, users, and others who access or use our services.

2. Eligibility

You must be at least 18 years old to use our website and services. By using our services, you represent and warrant that you have the legal capacity to enter into a binding agreement.

3. Booking and Reservations

3.1 Booking Process: To book a property, you must provide accurate and complete information during the reservation process. You agree to update any information promptly if there are any changes.

3.2 Payment: All payments must be made in full at the time of booking unless otherwise specified. We accept various payment methods, including credit cards and other online payment options. Your booking is not confirmed until payment is received and you receive a confirmation email.

3.3 Cancellation Policy: Cancellations and changes to bookings are subject to our cancellation policy, which is provided at the time of booking. Please review the specific cancellation terms for each property as they may vary.

3.4 No-Shows: Failure to arrive at the property on the scheduled check-in date without prior notice will be treated as a no-show. No-shows may result in the forfeiture of the booking payment.

4. Property Use

4.1 Occupancy: The number of guests staying at the property must not exceed the maximum occupancy specified at the time of booking. Unauthorized guests may result in additional charges or termination of the booking.

4.2 Conduct: Guests must behave responsibly and respect the property and its neighbors. Any damage caused to the property or its contents must be reported immediately, and guests may be held liable for repair or replacement costs.

4.3 Prohibited Activities: The following activities are prohibited on our properties:

  • Illegal activities
  • Smoking inside the property (unless otherwise specified)
  • Pets (unless otherwise specified)
  • Excessive noise or disturbances
  • Unauthorized parties or events

5. Privacy

Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you consent to our collection and use of your data as described in our Privacy Policy.

6. Intellectual Property

All content, trademarks, logos, and intellectual property displayed on our website are the property of BHA or their respective owners. You may not use, reproduce, distribute, or create derivative works from any content without our prior written permission.

7. Limitation of Liability

To the fullest extent permitted by law, BHA shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from or in connection with your use of our services or properties. This includes, but is not limited to, damages for loss of profits, data, or other intangibles.

8. Indemnification

You agree to indemnify and hold BHA, its affiliates, officers, agents, and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms and Conditions, your use of our services, or your violation of any law or the rights of a third party.

9. Changes to Terms and Conditions

BHA reserves the right to modify or replace these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitute your acceptance of the new terms.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles. Any legal action or proceeding arising under these terms shall be brought exclusively in the courts located in England.

11. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Bailey Hotels and Apartments (BHA)
Address: 47-50 Hockley Hill, Birmingham, B18 5AQ
Phone: 0121 3893122